Community Services for Every1

Ridgeway Commons provides affordable, quality housing

Earlier this month, we held a ribbon cutting for our brand new affordable housing complex, Ridgeway Commons, located on Ridge Road in Lackawanna. This complex offers 32 units to families and individuals, as well as 8 set aside for people with developmental disabilities. Handicapped accessible apartments are also available.

Joel, a tenant at Ridgeway Commons, spoke during the ceremony about how Community Services has helped him and his wife get settled in the Buffalo area. They had previously lived in Puerto Rico when Hurricane Maria hit. Joel said it was devastating, and they had no electricity or water. His daughter brought them back to Buffalo where they eventually heard about Ridgeway Commons. They were able to move in earlier this spring.

“I love it here. My wife and I are so happy and grateful,” Joel said about their new apartment.

The new complex has also helped Shanon and Charlene. Shanon had lived in a group home his entire life. Now he has moved into Ridgeway Commons, his first apartment! Charlene also moved in, becoming more independent and is “loving her new place.”

This project was made possible by NYS Homes and Community Renewal, with funding from the Federal Low Income Housing Credit program, NYS Housing Trust Fund Corporation and the Office for People with Developmental Disabilities.

We are so thankful to our partners who helped make this project possible and are thrilled to be able to provide this wonderful new place to people in our local community.

Ridgeway Commons’ applications are available here.


You can read news stories about the opening by clicking the following links:

New affordable housing comes to Lackawanna

New housing complex opens in Lackawanna



March is Developmental Disabilities Awareness Month

March is Developmental Disabilities Awareness Month, giving us the perfect opportunity to educate our community about the unique talents of the people we support.

This year’s theme is “See Me, For Me,” which encourages everyone to focus on each person and get to know more about them as an individual. The theme calls on our community to recognize people for their abilities. Here at Community Services, we celebrate the people we support all year long. Our Agency accepts people of all abilities and promotes their inclusion in the community. We’re committed to providing quality, person-centered services that are tailored to each person’s needs and creating individualized plans to help every person we serve accomplish their goals.

For example, our Jefferson Career Center offers hands-on learning suites where the people we support can explore different career paths and develop job skills to connect them with employment opportunities. The learning suites offer training in a variety of fields, including hospitality, office work, and automotive detailing.

We’ve also had countless examples of those that we support achieving a greater level of independence. Jason, a participant at one of our Day Habilitation programs, worked hard to gain the skills and independence to be able to go to the store and walk around without needing someone there to hep him.

Our mini-grant program, which fills gaps in funding, is another way we help the people we serve celebrate their talents and discover what they’re passionate about. Mini-grants have helped fund several programs and experiences, including camping trips, an indoor garden, a recording studio, transportation supports and more.

We also celebrate and thank our employees, advocates, families and partners for helping raise awareness in the community and for making a difference in the lives of the people we support.

If you’re interested in hearing our success stories or want to learn more about the Agency, follow us on social media and sign up for our e-newsletter here.



Why businesses should hire more people with developmental disabilities

Businesses who are looking to hire capable, reliable and committed employees should consider hiring people with developmental disabilities. Employers will be hiring someone who is dedicated and hardworking while at the same time enabling that person to become more independent and involved in their community.

Some of the benefits of a hiring a person with a developmental disability include, but are not limited to:

  • A more diverse workforce
  • Increased productivity
  • Motivated employees
  • Less employee turnover
  • Reduced recruiting times
  • Fewer training costs

There are also tax credits available for businesses that employ people with developmental disabilities. The first potential credit is the Work Opportunity Tax Credit (WOTC). Employers can receive up to $2,400 in federal tax savings for hiring people with low incomes. The Workers with Disability Tax Credit (WDTC) can earn employers up to $5,000 for hiring people with developmental disabilities to full-time positions and up to $2,500 for part-time jobs.

According to the 2016 Disability Statistics Annual Report conducted by the University of New Hampshire, only 35% of all people with disabilities are employed. By employing more people with disabilities, their dependence on governmental supports decreases.

At Community Services, we know a job is so much more than a paycheck. It’s about learning new skills and being a part of the community. Our Vocational Services provide a wide range of opportunities to ensure people who want to work are prepared and have the supports necessary to succeed.

Read more about the benefits of hiring people with disabilities here as well as the possible tax credits here.


Jefferson Career Center officially opens

After several years of planning and developing, Community Services officially opened our Jefferson Career Center on October 30th, 2017.

The center offers hands-on learning suites to help people with developmental disabilities develop skills for the jobs they want. These suites focus on specific job industries, including hospitality, automotive detailing, culinary, and office work. The Jefferson Career Center will help the people we serve explore different career paths, develop the specific skills needed for those careers, and connect them with competitive employment opportunities.

The center will also provide after-school respite programs for the children we support. Our respite spaces and playground will give children a safe, engaging place to spend time while giving parents and guardians personal time.

We would like to thank all of our sponsors and partners for their support of this project: Basil Family of Dealerships, Buffalo State College School of Hospitality, Community Services Support Foundation, Copier Fax Business Technologies, Delaware North, Eaton Office Supply, First Niagara Bank, Hyatt Regency, James H. Cummings Foundation, John R. Oishei Foundation, KeyBank, M&T Bank, Northwest Bank, NYS Dormitory Authority, Spring-It-On donors, and VSP Graphic Group.

Thank you to everyone who has helped and will continue to help make this center a reality! We can’t wait to share all the amazing success stories with you.


You can learn more about the opening of the Jefferson Career Center from the following news links:

Businesses team up to help people with disabilities find jobs

New Jefferson Career Center offers job training for developmentally disabled

Disabilities service provider opens career training center

Community group opens new job training center

New career center will help people with developmental disabilities with employment


A New Kind of Therapy

It is scientifically proven that interacting with gentle, friendly pets has significant health benefits such as lowering blood pressure and improving cardiovascular health. The simple act of petting produces an automatic relaxation response; it releases endorphins (oxytocin) that have a calming effect.  Further, trained Therapy Dogs have been proven to lift spirits, lessen depression, decrease feeling of isolation, and provide comfort, lower anxiety, increase socialization, and much more.

For the employees at our Day Habilitation sites, a calming influence is often what the people we support need to get back on track.  Some locations have creative outlets like painting or drawing while others have sensory rooms for people to use when needed.  At Abbott Day Habilitation, they have Ladybug.

Ladybug, whose full name is Lindy “Ladybug” Ruff (after a retired Buffalo Sabre), was a stray basset hound from South Carolina who was then rescued by Day Hab Manager Alyssa Kapella. Ladybug is a very laid-back, caring, and loving dog.  Alyssa loves her dog and wanted to share her with everyone at Abbott Day Hab but dogs can be unpredictable, even the most gentle.  She knew in order to bring Ladybug in to meet everyone; the dog would have to be specially trained to be able to adjust to different sounds, touches, and noise levels.  Alyssa decided to find a place to take Ladybug where she could become a certified Therapy Dog.

After receiving her certification and ID, Ladybug was able to meet everyone at the Abbott Day Hab. Upon her arrival, everyone was excited to meet her, pet her and welcome her to the group.  Ladybug loves to be petted, especially on her ears.  For anyone who is having a tough time, caressing her velvety soft ears brings a sense of calm faster than anything the group had seen before.  Times when stress levels are elevated Ladybug remains quiet and often comes to the feet of the person in need, waiting to give comfort.

We are happy for Ladybug’s success at the Abbott Day Hab and all that she has done for the people that we support. We look forward to hearing more wonderful stories from the Abbott Day Hab team. This year will be Ladybug’s one year anniversary at the Day Hab, and her presence has brought happiness and comfort. Alyssa is grateful for the response and support she received when she asked to bring in a Certified Therapy Dog.  We want to thank you, Alyssa for following procedure and thinking outside the box!

Moving Towards Independence

At Community Services, we believe that every person is able and deserves the opportunity to live their fullest life possible. After their mother passed away, Xavier and Richard moved into one of our Supported Apartments. They worked with staff that supported them to learn the skills they needed getting ready for work every morning, as well as budgeting their funds and scheduling any appointments they may have. The goal was to prepare them to eventually live independently in the community.

As their confidence began to grow, Richard and Xavier began inquiring about the opportunity to move into their own apartment.  They looked forward to this option, as it would mean they would be able to self-direct their services and develop a plan for the supports they want and need. A Self-Directed plan lets you choose what resources you need and hire your own staff to build a circle of support in your community. This choice-based program is designed to promote independence and to build confidence as you take control of your own life.

Richard and Xavier found their first apartment closer to their family, just as they wished for. Their first staff member was a Self Determination Assistant who provided them with support and assistance depending on what they needed. They also hired Lindsey to be their Life Coach. A Life Coach assists in helping with  such things as scheduling their daily routines, attending doctor’s appointments, shopping for groceries, paying bills, and much more.

Being able to hire their own staff was a big confidence booster for the brothers. They were able to ask questions that pertained to their individual needs and wants. Xavier took this as a chance to really step up to the plate as an independent individual. Despite their initial shyness, once the brothers were handed the steering wheel to their own lives, they blossomed! Now both Xavier and Richard are quick to speak up when they have any issues, letting their supportive staff know how they would like the issues resolved.

Prior to living in our Supported Apartments, the brothers needed constant reminders to set their alarms in order to get up for work. Since living independently, they set their alarms without reminder, iron their clothes, and prepare their lunches for work. Lindsey, their Life Coach, has worked with them to create a mail sorting system, helping them keep their bills organized. Richard and Xavier are eager to learn how to cook and will set food aside in order for the staff to help teach them how to prepare it.

Richard has begun taking art classes. He was taught how to draw by one of his brothers who has passed away. “He taught me how to draw faces and I kept going from there,” says Richard.” He likes to paint in his room with his door closed, “It’s nice to have some quiet time.  No one is bothering you because you’re by yourself.” Xavier has been taking guitar lessons. Music is a passion of his and he makes sure he expresses that to the staff that he hires. He goes to sleep to music, wakes up to music, and cleans to music. “When I’m playing, it gets me happy and gives me joy. It feels like I can do anything I put my mind to,” says Xavier. This is only the beginning for the brothers; we are grateful they have chosen Community Services to participate in their journey.

Unexpected Heroes

On November 19th, the second day of the “Snovember” Lake Effect Storm, the Site Manager of the Thorndale IRA decided to try to make the trek into work. Leilani was confident she would get there knowing her truck was a powerful ride.  However, her truck was no match for the “wall” of snow she encountered when she arrived in South Buffalo. Luckily, three men saw that Leilani needed assistance and dug her truck out of the snow. Having already gotten this far, she wasn’t going to let anything stop her from arriving at the IRA. Despite her determination she got stuck again, this time with no one in sight. To make matters worse, she was cold and quickly running out of gas.

Leilani decided to abandon her truck and walk the block or two to the Thorndale IRA. All she had to guide her were footsteps left by previous walkers. Then, the footsteps that she had been following disappeared and the snow was now well over her hips. She prayed for warmth and strength and turned around in hopes of making it back to her truck. It was then she came across a kind man named Mike. Mike and his wife, Julie, invited her in and offered her some much needed help and warmth. Julie ran and got Leilani dry clothes, a towel, and a blow-dryer. She put the wet clothes in the dryer and invited Leilani to stay for as long as she needed. But Leilani knew she had to get to her IRA. Her relief staff had been there for over two days and the vents needed to be cleared.

Mike, a stranger quickly becoming a friend, offered her to wear his hunting gear and said he would walk her to the IRA. Once Leilani stepped outside and noticed the conditions they were facing, she began to panic. “We will take this step by step, I will hold your hand if you need me to and I will get you there” said Mike. Even though the IRA was on the same street, it took them nearly an hour to make it to their destination. Mike helped Leilani every step of the way and upon arrival at the IRA he immediately began clearing the vents of heavy snow.

“I can only say thank God for good people and thank God for Julie and Mike for caring. They did not have to take me in or help me get to the IRA. I know it was probably not the safest thing to do, but all I could think about was helping the relief staff and the ladies who live at the IRA,” said Leilani.